WUUUF — made individually
Frequently asked questions
Photos
Why do you need four photos?
A three-dimensional model needs information from every side. Four consistent angles reduce guessing and make the silhouette more faithful.
What if my photos are not good enough?
The product page checks basic technical quality before payment. If the artist later needs one specific missing detail, WUUUF contacts you before modelling continues.
Can I use old photos for a pet who has passed away?
Yes. Use the clearest set you have. Memorial orders may not contain four perfectly matched angles, so we review the available material individually and explain what can be represented faithfully before production.
The 3D model and likeness
Is this a generic breed model?
No. The model is built from the individual pet in your photos. Breed knowledge can help interpret anatomy, but it never replaces the pet-specific references.
Will I see the model before production?
Yes. Our target is to prepare the first preview within one business day. Production starts only after your approval.
Can I request changes?
Yes, during the approval stage. Point to the concrete feature that feels wrong — ears, muzzle, body proportions, tail or pose — so the review is specific.
Product and production
Which size should I choose?
6 cm is a compact keepsake, 10 cm is the most balanced and popular size, and 15 cm is the strongest interior statement.
What material and printing technology do you use?
The launch collection is produced as a single-colour matte 3D print in PLA or PLA+, using an FDM process tuned for the approved model and selected size. Supports are removed and every sculpture is surface-checked before packing.
Will the colour match my screen exactly?
No screen can reproduce a physical matte colour perfectly. Small differences are normal because displays, lighting and production batches vary.
Timing, delivery and problems
How long does it take?
Our targets are one business day for the model and approval, about three business days for production and up to seven business days for delivery to supported countries.
What if it arrives damaged?
Photograph the parcel and sculpture immediately and contact WUUUF. We review transit damage and arrange the appropriate solution for the personalised item.
Can I return a personalised sculpture?
Personalised goods are generally treated differently from standard goods under EU distance-selling rules. This does not remove your rights when a product is faulty, damaged or not supplied as agreed. Read Shipping & Returns for the current policy.